🔒 How We Protect Your Information
Six core commitments that form the foundation of b99game's Privacy Policy
Top-grade encryption
Every transaction and piece of personal information is protected with 256-bit SSL encryption — the same standard used in the banking industry, b99game- follows those same standards.
No Data Shared with Third Parties
Your name, mobile number, or transaction details are never sold or shared with advertisers, data brokers, or any third party — not ever.
Minimal Data Collection
We only collect information that is genuinely necessary to provide our services. Requesting or collecting unnecessary data b99gameis against our policy.
Right to Rectification
If any information in your profile is incorrect, you can request a correction at any time. Contact support and it will be reviewed and updated within 72 hours.
Retained for a defined period
Your data is not kept indefinitely. Once all legal requirements are met and the applicable retention period ends, your data is securely deleted.
Immediate Breach Notification
In the event of any data security breach, affected members will be notified by SMS and email as quickly as possible.
01 Introduction & Scope
b99game You share certain information with us while using the platform — during registration, transactions, or when contacting support. This privacy policy explains what happens to that data, how it is stored, and what rights you have.
This policy b99gameApplies to all services — website, mobile browser version, and all gaming and betting services. Using the site constitutes acceptance of this policy.
We believe privacy is not just a regulatory requirement — it is an expression of our responsibility toward our members. b99gameYour information at - means your trust — and we never compromise on that.
Please note
This Bangla version is a translation of the original policy. If anything is unclear, reach out to the support team in Bangla — they'll explain it in plain language.
02 What information we collect
Information provided at registration
Information you provide when opening an account is stored directly in our system. This data is essential for account management and KYC verification.
- Identity information: Full name, date of birth, National ID or passport number.
- Contact Information: Mobile number, email address, division or district.
- Payment Information: bKash/Nagad/Rocket number — for verification and transactions only.
Information collected automatically during use
Some information is collected automatically when you use the site — this is essential for the platform's security and performance.
- Device information: IP address, browser type, and device ID.
- Usage data: Which pages you visited and how long you stayed, and which links you clicked.
- Transaction logs: Deposit, withdrawal, and betting history — retained to protect your account.
Support Contact Information
When you contact our support team via live chat or email, those conversations are recorded. This helps us improve service quality and resolve future issues more effectively.
| Data type | At the time of collection | Required? | Purpose of use |
|---|---|---|---|
| Name & Date of Birth | Registration | Yes | KYC Verification |
| Mobile Number | Registration | Yes | OTP & Support |
| ID document photo | KYC Process | Yes (before withdrawal) | Age & Identity Verification |
| IP Address | Every Visit | Automatic | Security Monitoring |
| Betting history | While Placing Bets | Automatic | Account Records |
| Payment Number | Deposit/Withdraw | Yes | Completing transactions |
03 Why this information is used
b99game Your information is used only for specific, legitimate purposes. It is never used beyond those approved purposes.
Account Management & Verification
Your information is used for registration, login, KYC verification, and account security. Without this, we cannot provide our services.
Transaction processing
Payment information is used to accurately process deposits, withdrawals, and bet payouts.
Security & Fraud Prevention
Data is analyzed to detect unusual transactions, multiple accounts, or suspicious activity.
Service improvement
We analyze which features are used most and where issues arise to continuously improve the platform.
Relevant Communications
Important account notifications, security alerts, and (with your consent) promotional updates are sent to you.
Legal Compliance
Retaining certain records as required by applicable law — this is a legal obligation, not our preference.
05 Data Retention & Security Measures
How Long We Retain Your Data
b99game Your data is not kept indefinitely. Information on active accounts is retained for as long as the account remains active. Once an account is closed, data is deleted within a set timeframe after all legal requirements have been met.
- Transaction Records: retained for up to 5 years after account closure — as required by financial regulations.
- KYC documents: up to 3 years after verification is complete.
- Support conversations: retained for up to 1 year.
- Usage logs: retained for up to 6 months.
Technical security measures
To Keep Your Data Secure b99game Using multiple layers of technology:
Transmission Encryption
All data between your browser and our servers is transmitted using TLS 1.3 encryption — no one can intercept it in transit.
Storage Encryption
Sensitive data stored on our servers — passwords and ID information — is encrypted using AES-256.
Access Control
Staff can only access the information required for their role — not everyone has access to all data.
24/7 Security Monitoring
Automated systems and our security team monitor for unusual activity around the clock.
Regular security audits
A full security review by independent third-party experts is conducted at least once a year.
06 Cookies & Tracking Technologies
b99gameThe b99game website uses cookies, which are essential for the site to function properly. Cookies are small text files stored in your browser that help the site recognize you and remember your preferences.
Types of cookies we use
- Essential Cookies: Site loading, staying logged in, bet slip functionality — the site cannot work without these. They cannot be disabled.
- Analytics cookies: Page usage data collected to improve the site. Can be disabled from your browser settings.
- Preference cookies: Remembers your language, timezone, or theme preferences — optional, for your convenience.
You can manage cookies through your browser settings. However, disabling essential cookies will prevent many features of the site from working properly. b99game Does not use third-party advertising tracking cookies.
07 Your Rights & How to Exercise Them
b99gameAs a member of -, you have certain important rights over your own data. These are legal rights — we are obligated to uphold them, and we are committed to doing so.
Right to access your data
You can request to know what information we hold about you. Most of your profile data is already visible to you directly.
Right to correction
If any of your information is incorrect, you can have it corrected. Contact support and we will take action within 72 hours.
Right to Erasure
After your account is closed and all legal requirements are fulfilled, you may request that your data be deleted.
Right to Restrict Processing
You can object to specific uses of your data — for example, if you don't want to receive marketing messages.
Right to Data Portability
You may request a copy of your personal data in a commonly used format.
Right to Object
You have the right to object to any specific way your data is used and to be given a reason for it.
To Exercise Your Rights
Contact us via live chat or email at support@b99game.best. Provide your name and account number, and let us know which right you wish to exercise. You will typically receive a response within 72 hours.
08 Protection of Minors' Data
b99game Strictly no service to anyone under 18. We do not knowingly collect any information from minors.
Date of birth is collected at registration to verify age, and confirmed through the KYC process. If any account holder is found to be under 18, the account is immediately closed and all collected data is deleted.
If you believe a minor b99game- has opened an account, please contact support directly — we will act promptly.
For Parents
If your child or teenager has registered on b99game without authorization, please contact us at support@b99game.best. The account will be closed following identity verification.
09 Privacy Policy Changes
This Privacy Policy may be updated from time to time due to business changes, new technologies, or legal requirements.
Registered members will be notified by SMS or email at least 14 days before any significant changes take effect. Minor edits — such as spelling corrections or added clarifications — may be updated directly on the page.
Check the "Last Updated" date at the top of the page — it tells you when the policy was last changed. Continued use of the platform after any update will be taken as acceptance of the revised policy.
10 Contact & Privacy Complaints
If you have any questions, concerns, or complaints about our Privacy Policy, please reach out to us through the following:
- Live Chat: 24/7 — the fastest way to get a response.
- Email: support@b99game.best — for privacy-related requests, use the subject line "Privacy Request".
For requests to correct or delete data, your identity will be verified before any action is taken. This is a security measure to ensure no one else can make requests on your behalf.
Response Time
We aim to respond to live chat within 3 minutes. Email responses typically take 24–48 hours. Complex requests may take up to 72 hours.
❓ Frequently Asked Questions
The most common questions our support team receives about b99game
⚡ Privacy Policy — at a glance
The key points at a glance
What We Do
We only collect what's necessary.
All data is secured with 256-bit SSL encryption.
We provide the right to correct and delete your data.
We notify you immediately in the event of a security breach.
We securely delete data after the applicable retention period.
We only send you marketing messages with your consent.
What We Don't Do
We do not sell your data to advertisers.
We do not share your data with other platforms.
We do not share data with the government without a court order.
We do not collect information from minors.
We do not use third-party advertising trackers.
We do not collect data for undisclosed purposes.
Play safe, enjoy with peace of mind
At b99game, your data is secure, payments are reliable, and support is available in Bangla. Join today with a 100% bonus on your first deposit.