📋 Key Rules at a Glance
The most important points from our Terms & Conditions, at a glance
Age & Identity Verification
You must be 18 or older to open an account at b99game. KYC verification using a National ID or passport is required — withdrawals are not available until verification is complete.
Payment & Transaction Rules
Deposits and withdrawals must be made only through your own bKash, Nagad, or Rocket account registered in your name. Third-party payments are not permitted — this is in place to protect both parties.
Bonus Terms & Conditions
Each bonus has specific wagering requirements that must be completed before withdrawal. Bonus terms are listed on the promo page, and you can track your real-time progress from the dashboard.
Prohibited Activities
Running multiple accounts, abusing bonuses, participating in match-fixing, or engaging in fraudulent activity are all grounds for permanent account termination.
Bet Cancellation & Refund Policy
If a match is cancelled or a technical issue affects your bet, the full stake will be refunded. Once a bet is confirmed, it generally cannot be changed.
Data Protection & Privacy
Your personal information is protected with SSL encryption. Data is never shared with third parties — see our Privacy Policy for full details.
01 General Terms & Applicability
b99game By using the platform, you confirm that you have fully agreed to these Terms & Conditions. This agreement takes effect when you access the site, create an account, or use any of our services. Please read this page carefully before registering.
These Terms & Conditions b99game and the member. If you do not agree with any of the terms, you should not use the platform. Claiming ignorance of the terms after using the platform will not be accepted as a valid excuse.
b99game We reserve the right to update these Terms & Conditions at any time. For significant changes, registered members will be notified by email or SMS in advance. Continued use of the platform after any update constitutes acceptance of the revised terms.
Please Note
This page is an English version of the original Terms & Conditions. If anything is unclear, reach out to our support team — live chat assistance is available.
02 Account Registration & Management
Registration Eligibility
b99gameThe following requirements must be met to open an account. If any one of them is not fulfilled, the registration will not be accepted.
- You must be at least 18 years old and be able to verify your age with a national ID card or passport.
- All information provided — name, date of birth, address, and mobile number — must be accurate and truthful.
- Each person may hold only one account. Opening multiple accounts is strictly prohibited.
- The mobile number used to register must belong to the user themselves.
KYC Verification Process
KYC (Know Your Customer) verification is mandatory before your first withdrawal. Upload photos of both sides of your national ID card along with a selfie from the Profile section. Verification is typically completed within 24–48 hours.
If there is any issue during verification, our support team will notify you by email or SMS. Once verified, you won't need to repeat the process — re-verification is only required if there is a significant change to your information.
Account Security
Your password and login credentials are strictly personal and should never be shared with anyone. Allowing someone else to access your account is a breach of our terms. If you suspect unauthorised access to your account, contact support immediately. b99game We will never ask for your password.
Warning
Registering with false information may result in account termination and balance forfeiture. Providing incorrect details during KYC can also lead to legal consequences.
03 Deposits, Withdrawals & Transactions
Deposit Rules
b99gameYou can deposit to b99game using bKash, Nagad, or Rocket. The payment account used for deposits must be registered in your own name — using someone else's number is not permitted.
| Payment Methods | Minimum Deposit | Maximum Deposit | Processing Time |
|---|---|---|---|
| BKash | ৳500 | ৳50,000 | 2–3 minutes |
| Nagad | ৳500 | ৳50,000 | 2–3 minutes |
| Rocket | ৳500 | ৳30,000 | 3–5 minutes |
Withdrawal Rules
Withdrawals are sent to the same payment number used for the deposit — transfers to a different number are not permitted. The minimum withdrawal amount is ৳500. For verified accounts, withdrawals typically arrive within 30 minutes.
- Daily maximum withdrawal limit is ৳1,00,000.
- Wagering requirements must be met before any bonus balance can be withdrawn.
- Unusually large withdrawals may be subject to additional verification.
- Bank transfers are not currently supported — mobile banking only.
Transaction Issues
If a deposit doesn't appear in your wallet or a withdrawal is delayed, contact live chat with your transaction ID. Most issues are resolved within 30 minutes. Keep a screenshot of your transaction as proof.
04 Betting Rules & Limits
General Betting Rules
b99gameYour account must have sufficient balance to place a bet. Once a bet is "confirmed", it cannot be cancelled — so review your bet slip carefully before confirming. If you place a bet while odds are refreshing, the latest available odds will apply.
- Minimum Bet: ৳50 (may vary by market).
- Maximum bet: Set per match and market — displayed automatically on the bet slip.
- Acca: Two markets from the same match cannot be placed on the same slip.
- Live Betting: Markets are temporarily suspended during ball delivery — this is normal.
Result Determination
Official Match Result b99game Results are verified against official scoring sources. Bet payouts are typically credited to your wallet within 15 minutes of the match ending. In the event of any dispute over a result, b99game's decision is final.
Match Cancellation
If a match is fully cancelled, all bets are refunded. If a match is partially played (for example, abandoned due to rain after a certain number of overs), the outcome is determined based on the applicable rules. ICC or the relevant sporting body's regulations are followed in such cases.
05 Bonuses & Promotional Offers
General Bonus Terms
b99gameA range of bonuses is available — welcome bonus, deposit bonus, cashback, free bets, and loyalty rewards. Each bonus has its own wagering requirements, expiry period, and applicable markets.
- Bonus credits cannot be withdrawn directly — wagering requirements must be met first.
- Bonus validity is typically 7–30 days from the date of issuance — the exact period is stated in each offer.
- Winnings from free bets are credited to your wallet as cash, not as bonus credit.
- It may not be possible to have more than one bonus active at the same time — please check the individual offer's terms.
- If Bonus Abuse Is Suspected b99game reserves the right to cancel bonuses.
How Wagering Is Calculated
Wagering means the total amount you need to bet, calculated by multiplying the bonus amount by a specified number. For example, a ৳1,000 bonus with 15x wagering means you must place a total of ৳15,000 in bets.
Not all markets contribute equally to wagering requirements. Some markets may count at 50% — this will be stated in the bonus terms. You can track your remaining wagering progress via the green progress bar in the "My Bonuses" section of your dashboard.
Tip
Use your bonus on familiar markets with smaller bets to complete wagering — risking it on high-stakes bets is rarely a good idea.
06 Prohibited Activities & Penalties
The following activities b99gameis strictly prohibited on b99game. If any of these are proven, your account will be permanently closed and your balance may be forfeited.
- Multiple accounts: Operating multiple accounts under the same identity — regardless of device or number used.
- Bonus Abuse: Creating fake accounts or using a family member's name to claim bonuses.
- Renting or selling your account: Transferring or renting your account to another person.
- Fraudulent transactions: Use of funds from illegal sources, money laundering, or suspicious transactions.
- Match Fixing: Participating in any activity aimed at unfairly influencing the outcome of a match.
- Software Usage: Using bots, scripts, or automation software to place bets.
- System hacking: Exploiting platform vulnerabilities for an unfair advantage or gaining unauthorized access.
Consequences
If prohibited activity is proven — the account will be suspended, the balance forfeited, future registration banned, and legal action taken if necessary.
07 Bet Cancellations, Refunds & Dispute Resolution
When Bets Are Voided
In the following situations b99game The bet is cancelled and the stake is returned to the wallet:
- If a match is completely cancelled and not rescheduled.
- If a bet is recorded at incorrect odds due to a technical error.
- If there is a significant change to the official lineup before kick-off (for certain markets).
- If a live bet order is not processed correctly due to an internet connection failure.
Dispute Resolution
If you have a dispute regarding a bet result or payout, contact support within 72 hours. Provide your account number, bet ID, and a detailed description. Dispute reviews may take 2–5 business days.
b99game's decision shall be considered final and binding. That said, we always aim to resolve disputes fairly and transparently.
08 Data Protection & Privacy
b99game User privacy is treated as a top priority. All information provided at registration — name, ID, mobile number, and transaction details — is stored securely.
- All data is protected with 256-bit SSL encryption.
- Your personal information is never sold to advertisers or third parties.
- No information is shared with any government body except where legally required.
- Users can view and update their personal information at any time.
For more details Privacy Policy Please read this page.
09 Responsible Gaming & Player Protection Tools
b99game Betting should be enjoyable — it should never become a source of stress or addiction. That's why the platform offers a range of voluntary tools to help you stay in control.
Available Protection Tools
- Deposit limits: Set your own daily, weekly, or monthly deposit limits at any time.
- Cool-Down Period: Temporarily deactivate your account for 24 hours, 7 days, or 30 days.
- Self-Exclusion: For an extended break, contact support to lock your account for 6 months or 1 year.
- Reality Check: You'll receive periodic reminders showing how long you've been playing.
Learn More About Responsible Gaming Responsible Gaming Go to page.
Our Commitment
We never discourage or stand in the way of any member who wants to use responsible gaming tools — that is their right.
10 Changes to Terms & Contact
Notice of Changes
b99game These Terms & Conditions may be updated in part or in full at any time. For significant changes, registered members will be notified by email or SMS at least 7 days in advance. Minor updates may be applied directly to this page.
Continued use of the platform after any changes are made will be considered acceptance of the updated terms. Make it a habit to check the terms date each time you log in.
Contact
If you have any questions or need clarification on these terms, please contact our support team directly:
- Live Chat: 24/7 support in Bangla — the fastest way to get help.
- Email: support@b99game.best
❓ Terms & Conditions FAQ
The most frequently asked questions about the Terms & Conditions
⚡ Quick Rules Summary
The most important rules, all in one place
What You Can Do
What's Not Allowed
You Know the Rules — Now Join In
B99game's terms are transparent and fair. Enjoy a 100% first deposit bonus, support in your language, and fast payments — all in a secure environment.